Customer Comments

We always love to hear from our customers and below is a selection of some lovely recent comments. 

Morocco print dress   -  Arrived today and as usual it is terrific . Perfect fit since I  am usually a 14/16. Thanks and regards x J.C.  Derbys.

Just to let you know the second parcel has arrived and what beautiful dresses they are . The sleeves are just the right length as is the Lindsey dress . Lovely cotton material and the hydrangea print in real life is just beautiful as is the dress overall .I am very happy with it . This makes 3 vintage style dresses of yours I now have they are just lovely summer going out dresses.

The Lindsey dress is also a lovely dress which I am very happy with .The length is exactly right the material and print are lovely very suitable for summer .

Thank you very much for accommodating my requests for changes in length , sleeve length , boat neckline etc and please thank your workroom ladies for doing such a lovely job and doing the clothes so quickly for me . A.M.  Australia

 

Confirming arrival of my order today. Thank you so much. It is a perfect fit and I love it.  C.T. Yorkshire.

To all at Patricia Dawson,

Oh my goodness - the Joanna O'sized Top in Silver Grey is just stunning. I couldn't believe the weight of the crepe material. I used to always buy crepe skirts back in the 80s, they always hung beautifully and never creased. I thought those days of heavy crepe were long gone but how wrong was I.
The Como Crepe Trousers compliment the top so well - I absolutely love my outfit.
Thank you so much Pat for using good, heavy weight crepe. I will definitely be ordering more crepe in the New Year. L.T. Lancs.

 

Your new Aztec jacket has just arrived and I am thrilled with it! The fabric is even more gorgeous than the photo shows, fabulous colours, fabric, weight...  and it  is full of the quality I have come to expect from you. It will be my 'go to' outfit for any  occasion throughout this autumn and winter and  I cannot wait to wear it!  Many thanks to you all.   J.J. Dorset.

THANK YOU SO MUCH FOR MY TOP.   It arrived this morning after only ordering it yesterday AND you had to make it!!  Amazing service & the top is even better than I expected.  Regards. Sue. Shropshire.


My trousers arrived safely this morning and fit beautifully. Very many thanks for them and for all the effort that you put in to find the right model for me. My two year old ones have given excellent service and I look forward to these ones doing the same! Thank you again Best wishes J.L. Cumbria

 

Good morning, post arrived and with great excitement I opened the package. I am absolutely delighted with my poncho, the colour is beautiful and the quality fantastic, thank-you so much. From one very satisfied customer,  J.C. Kent

                                                  

 My fleece arrived this morning and I am absolutely delighted with it. It just could not be better! Thank you very much for your help and advice. It will be coming with me on my travels and I can't wait to order another when I get home. Best wishes, Helen.

 

Just a quick note to thank you for the speedy delivery of my Swaledale swing top and to let you know how much I am enjoying it! It is super-comfy to wear, toasty warm in the Cumbrian drizzle and I have already received three compliments on its first outing. I will now start saving up for other colours! With warm wishes, R.D. Cumbria

 

I wish to thank you for the beautiful woolen skirt which arrived today. The quality is exceptional. I am also very pleased with the trousers I have purchased too!
Many thanks. P.C. Staffs.


It has arrived and, as always I am thrilled. You make the best ever fleece jackets! Thank you very much.  E.G. Dorset

 

Many thanks for this and for all the trouble you and your staff have taken on my behalf.  I am seriously impressed with your customer care and all the lovely clothes you have on your website.  Five stars all round!!!!  J.L. Glos.

 

I have recently bought 4 items from the new collection. They are so lovely and I am delighted with them all. The quality and style are excellent. Thank you.  Linda. Cheshire.

 

Dear sales staff, My two jackets have, less than ten minutes ago, been delivered by my nice French postman. Thank you for your advice about the fitting, and also for your prompt attention to my order. Everything is 'comme il faut'  With all good wishes, Margaret. France. 

 

Many thanks for the garments recently sent to me, the last of my order of three arrived on Tuesday. As usual all made superbly with lovely quality fabric, they fit brilliantly and wash and iron so well. Please thank all concerned as I am sure the tops will be much admired on my cruise as have the garments I have ordered from you in the past.I look forward to the Autumn/Winter collection. May we please have more natural fibres included if possible as garments made entirely of man-made materials do not suit me and I suspect many other "mature ladies" feel the same? Kind regards JP. Essex

 

Hi there - I've just received my Skipton jacket and I'm absolutely delighted - it's just what I wanted. Great quality and very impressive service. May I give you some feedback? The pocket opening is a little small - I can still get my hand in but another inch would make it easier (especially in winter when I'm wearing gloves!). I will certainly be ordering again from you. Best Val.


My parcel arrived here today.  I am very happy with the outfit, lovely soft cotton and very pretty colours . To my relief, the sleeves are nice and a good fit for me . As you know,I now have a few of your outfits and they are the most regularly used clothes in my wardrobe. I very often receive compliments regarding the clothes - something I am not used to. So hats off to you ! Please thank your workroom team for making the skirt and blouse so quickly and getting it sent to me . AM UAE

 

I am totally over the moon with the three tops I have just received. I spoke to Pat who advised I could have my preferred colour/material choices in the swing style which made my day. I also had an additional 1" on the sleeves. This particular style suits me and covers a multitude of sins!! The standard of workmanship is excellent and lovely to know items are made in England. Customer service is second to none. These are not the first items I have purchased from Patricia Dawson and certainly will not be my last. You are treated like an individual and made to feel special. Would highly recommend. Thank you so much - Carol H. Royston

 

Many  thanks, the Skirt and Top arrived on Monday as you said it would. I am so impressed with the quality, they feel lovely on and look great. At last  I have found a retailer where I can purchase very special clothes with  outstanding customer service.  A.B. Durham

 

Many thanks for my order duly received and signed for. The garments are beautifully made and I am delighted with them. I shall probably be ordering your crepe trousers before too long! It is so good to find decent clothes made in England - especially in Yorkshire where I was born! I found your advert in Woman and Home.Thanks again. J.L. Cumbria

 

I have looked at your website a few times having seen the ad in Woman & Home but had forgotten about you till I read this month's magazine! Wanting a top for a function tomorrow, I selected one and phoned to ask details: all answered pleasantly and efficiently and garment received today. I am really pleased with the 'Made in Harrogate' (love visiting Harrogate to see friends) top but particularly with the excellent service as well. I hope to order from you again.  J.H. Southport.

 

My Rowan top arrived about ten minutes ago and I am now, gleefully, wearing it. The style, fit and colour are wonderful. Many thanks to the lady who helped me decide on the style and size AND who told me I could have the top in whatever colour I wanted. As soon as pennies allow I will be back for another one in a different colour…..mm can I have it in emerald? I now have three of your fleeces and I am so pleased that I found your website.  S.C.  North East.

 

Hello Pat, I was thinking as I was browsing, I must add my comments to the accolades you have had previously from other customers. I have been a fan of your clothes for many years .. the cut and quality are second to none and as my shape has expanded due to my ill health you have been  5* I would now call you friend in adjusting the garments to still make me feel glam. without losing style.,Bless you , I have had a look at the start of New Season... I feel another order coming on!!  E C.F. Surrey 

 

Thank you for your e-mail.  The trousers and top arrived safely and I really like them.  I shall look forward to receiving the Oxford shirt early next week. I have given your details to a number of friends over the years, and it is a sobering thought to appreciate that I bought my first two pairs of trousers with matching shirts from you over eighteen years ago!  I love the way they wash and wear and they are still going strong!  I have a large collection of these in a wide range of colours!  They have proved ideal for travelling and have visited many parts of the world. W. T. Norfolk

I just want to thank you for my lovely dress that arrived last week. Its perfect for summer. Lovely bright print, quality fabric, great style and beautifully made. Many thanks as I know it will be a favourite for a long time!  J. J. Middlesex

 

Thank you. My order has arrived safely and I am delighted with all three items. Everything fits perfectly and I am impressed with the quality. I am grateful for your very helpful advice when I rang to order and will be ordering again from you soon. M.G. London.

 

Thank you very much for beautifully made purple  poncho -  arrived this morning.  I wore it today and it was greatly admired ...It is larger than life but very  light to wear!  J.M. Scotland.

 

Just received my order for a Spring "uplift" and wanted to say many thanks for putting together your range of clothing - at last a style that makes me feel comfortable, and look forward to shopping again.  None of your garments have ever failed to make me smile.  K.L. Glos.

 

Just wanted to thank you so much for assisting me with my purchase of Swaledale fleece in rust. The top arrived by post this morning as promised and can only say I am over the moon with the quality and fit.  So pleased I took your advice and ordered the smaller size. As mentioned during our chat I stumbled across your website purely by chance but have now added it to my favourites. Would have no hesitation in recommending to friends and will be certainly be ordering from you in the future.

Fantastic service and customer care. Carol H. Herts.

 

My Swaledale Fleece in denim arrived on Friday.  I love it and have already worn it.  It is lovely fabric, well made and  delivery was excellent. Many thanks to the lady I spoke to on the phone who helped me with sizing and colour. C. C. Bournmouth

 

I am so thrilled with the wonderful garments I received today. Thank you so much! The quaility of the garments is great and your customer service is excellent. I shall definitely be using your site again and I am sure it will become a firm favourite of mine. Once again many thanks. Amanda P. Somerset.

 

Received today. Absolutely gorgeous! Just what I've been looking for for years and it has arrived just in time for snuggling on the sofa on cold winter evenings!

Thank you!  J.P North Yorkshire.   Fleece Kaftan.

 

 Just to let you know that my parcel arrived this morning and wow. The Libby Dolman in Turquoise/Brown Multi is a lovely fit and produced in a lovely soft material.  The Cairo Trousers in Chocolate are fantastic – they fit just right, hang just right and are the correct length. I am thrilled with my purchases and together they make a great outfit.  I feel ‘dressed’ but ‘casual smart’ at the same time.

Thank you so much for your help over the past few days – I very much appreciate it.  L.T.

 

 

I have just returned from a lovely 'Engagement' garden party.  I thought I would tell you that as a larger lady I never expect to receive compliments.  However, today 3 people commented that I looked 'really' nice and thought the dress perfect.  Not only did I get compliments for the first time in many years, I was cool and comfortable.

So thank you for my lovely Morocco dress.  K.

 

 

Thank you, thank you, thank you for my beautiful Alice blouses. The colours are really nice and the size is just fine. I can't believe you are still making that style after all this time.   You have been so kind and have given me the confidence to order more from you in the future.  Carol. Scotland

 

Oh my goodness, the Stephanie dress arrived this morning and it is absolutely stunning.  It fits just how it should, hangs beautifully and has weight to it, which is hard to find these days when High Street shopping.  I can definitely tell that this dress has been sewn by true craftswomen who take pride in their work!!  You really should have more High Street shops, you are definitely needed by all women who want to be smart dressers!!!!!     Love, love the dress Pat – so much so that I’m not sending it back.  I just have to talk my husband into letting me order the Miranda dress but with fullness of the Stephanie dress and a sweet heart neckline.    Hope you’re going to continue this range of dress throughout your winter collection as I may just wait to see your new collection before ordering.     Thank you once again. Lynne, Lancs.

 

The parcels have arrived and I have tried on all the clothes. They are wonderful! Beautifully made, they hang elegantly and I could buy the shop!! I shall be returning to you. You have provided fantastic and personal service. Thank you so much.  Lin.  Suffolk.

 

I will also say that one of the things that I found so appealing on your website was the model you use. It makes such a nice change to have a more mature model, clearly she is very elegant but like many women in their 60's these days I sometimes find it  difficult to know how I should dress. Your website is the epitome of elegance and I found it very helpful.

Your clothes are also beautifully made and reasonably priced. I'm so glad to have found you!      Mary.  Dorset

 

May I say Thank You for the beautiful items I received on Tuesday! A day earlier than expected.  This is my first order with your company and was a bit nervous that the result might be disappointing.  I can assure you the quality is 1st class, the packing was excellent ensuring the items were received in excellent condition.  The result is absolutely no disappointment at all.   I must confirm that I will certainly be using you again.   Thank you. Sue. Kent

 

"I just received the fleece coat and jacket that I ordered. I am so thrilled with them. They fit well and the fleece is soft and the quality is excellent. Thank you for the gift of the mittens. I plan to order the Swaledale in another colour after the New Year.
Thank you again." Geraldine J. NY  USA

"Thank you for my delivery. I love the fleece coat and will be recommending you to others." - Paula C

 

"Received my order and I am delighted with the items, I am looking forward to wearing them .THE QUALITY OF THE ITEMS WAS AS I EXPECTED.Thank you very much " -  Sandra, Nottingham.
"Thank you so much for sending me the lovely Classic Cape in Tobacco. Like everything I have bought from you over the last 3 years, it says “QUALITY” – warm, well designed with good looks, sensible length, good overlap and so, so comfortable. " - Elaine G.

"I wore the navy crepe jacket and trousers and the cream crepe top that I bought on the same day for our AGM last Saturday. The outfit was so comfortable to wear and I felt great in it. A friend said, "You look amazing!", so it can't get better than that! Please pass on my thanks to the lovely lady who was working in the shop on Wednesday last week. She was very helpful and nothing was too much trouble for her. I have loved wearing all the outfits I have bought from you in the past. You make lovely, comfortable clothes that are easy to wear. So, thank you. Kind regards, " - Jane S. - London.

 

 Just letting you know that my fleece order arrived this morning and it is lovely and extremely well made!!   Very impressed and will definitely be ordering from you in the future.   Thanks also for your quick service – very impressive!!   Best wishes  Lynn, Lancashire, 

"Hello Pat, I live in Patricia Dawson trousers, I don't wear any others. My last two pairs were those lovely seersucker cotton ones for the summer which were now getting decidedly chilly now it's late autumn! So it was absolutely lovely to wear the first of my new delivery last night. It was like coming home, like a pair of favourite shoes, they fit perfectly and you can relax and enjoy wearing them. Just can't wait now for the opportunity to wear the others! Thank you again for perfect service in every respect. Kind regards Jennifer "  - J.D - Darlington

"Dear Patricia Dawson, the time has come to replace my Cuba Pants and Georgia Jacket in Grape which I purchased at the Suffolk show about 10 years ago. They have been to New Zealand 4 times and really I must update my image. Is it possible to send me colour swatches of the chocolate and ruby colour ways? My last outfit was made to measure and as I am about 4ft 10ins I would be in raptures if that service stillcontinues. I have also bought the outfit in turquoise and love it to bits. I hope you can help. " - Pat R. Sweden

Just letting you know that my fleece order arrived this morning and it is lovely and extremely well made!!   Very impressed and will definitely be ordering from you in the future.   Thanks also for your quick service – very impressive!!   Best wishes  Lynn, Lancashire, 

 

"Hi Pat, My jacket arrived today, Wednesday, as you said. I am really pleased with it.....just what I wanted in colour, size and quality. Many thanks for your kind attentions. regards " - Pauline Holden

"Hi Pat Order received Saturday. Many thanks. I love it!! Happy Christmas Regards Sharon " - Sharon

"Very many thanks for the two pairs of trousers that I ordered last week which I received today and your message left yesterday that they had been posted for delivery today. They are perfect as usual. Many thanks. " - J. E, Sussex

"To the ladies who made the special order, small grey Sophia Jacket I ordered Friday and it arrived the following Wednesday; what wonderful service; my jacket fits beautifully and I am delighted with it. Many thanks " - Mrs CH, West Sussex

"Hi Pat, thank you so much I am delighted with the top - it fits perfectly! will certainly be on the look out for your autumn/winter range. many thanks again. " - Ros

"Many thanks for the parcel that arrived safely today. The jacket and skirt are lovely. It's lovely to have some really nice things to wear on the rare occasions I clamber out of my wellies! Many thanks " - Judy Wright.

"Thank you very much; the jacket and pants are exactly what I needed to jolly up my wardrobe! I will call you tomorrow with another order! I don't buy very often, but I do love your clothes, and I'm so glad I found you! Many thanks. " - Judy Wright.

"Thank you for your message left on my phone yesterday. The top arrived this morning....many thanks for your efficient (as always) service. Just need better weather now so I can wear it!! Enjoyed seeing you both at The Swan Hotel last Sunday Kindest Regards " - Sharon

"Just to let you know that the jacket arrived this morning and it is just fabulouse, I love the colour. Thank you so much for all your help and fantastic service." - Gay D. Carlisle

"Patrcia Dawson I am very pleased with my jacket, thank you so much, with best wishes" - Penelope Sim

"Hi - Dress and collars arrived last week and in time for me to go away. The dress is absolutely fabulous, really slimming and apparently looked great on. It’s made me feel a million dollars! Many thanks. " - Sandy

"Many, many thanks for the prompt and safe arrival of my order. I am more than pleased with the sizing and the colour is perfect as is the fabric. It can be dressed up or down and therefore will be adaptable for so many different occasions. " - Rose C - Cheltenham

"Dear Patricia – I hope that is not too cheeky? Just to say how very thrilled I am with my new jacket to say nothing of the prompt service. And the telephone call to say that it was on its way. Where has your company been all my life?? You will be hearing from me again!. Don’t for get to let me know when you come to Grantham. I’ll be there. Thank you again. " - Moiya W. - Lincs

"Thanks Pat,The jacket arrived yesterday and looks fantastic. I'll be wearing it in work this week!" - Judith

"Thanks for the navy skirt made to order - perfect" - Linda Blenkinship

"Hello again ... order has just arrived - absolutely lovely and thank you so much. " - Ros

"Dear Pat, thank you so much for the 3 gilets - they are wonderful - I have 2 and wear them all the time! Best wishes" - Susie Potter

"Brilliant jacket just received. Your service and quality is second to none. " - Ann

"Dear Pat Thank you very much for sending me sample colours of the Rowan jacket. The decision is even harder now because its a super collection. I will go for the Tobacco one and may even have the red one too but lets see first and I will let you know. I have returned the Stone colour one today and would be grateful to receive the replacement as soon as possible. I have also signed up for email updates. My compliments to you on such a terrific collection and wishing you much success. Thanks again Yours sincerely " - Jeannette

"Hi Pat -- Just to let you know -- Oslo Jacket arrived right on time today. I wore it immediately to a birthday lunch and loved it. Thanks a lot and also for the swatches of colours. I am sure I shall have to have another one. Hope you are not too snowed in and your business is not being disrupted too much. Thanks again for your wonderful service. " - Christine - France

"Many thanks for sending the blouse I ordered so quickly. It fits beautifully and is exactly what I wanted. I was impressed at how fast it came here. I must confess I was a bit sceptical at how soon it would arrive, but I was delighted to be wrong! " - Eileen Montgomerie - Scotland

"Just thought you may like to know our wedding went off absolutely fabulous, and I just loved my outfit I purchased from you. So I thought I would send you a photo. Best regards " - Ann M - Canaries

"Received and am delighted, as ever. Thanks. " - Maureen

"Received my fleece this morning - love it - fits great - thanks alot " - Mary Longbottom

"May have said this before but THANK YOU for the fabulous grey skirt you created for me! I absolutely adore it and it's a total dream with the black and grey jacket and a black cami. I look forward to your Autumn showing at the Cairn. " - Elizabeth M S - Ilkley

"Pat, thank you so much for your advise and prompt service. I am delighted with my outfit" - Julie.H. Leicestershire

"Hello Pat, my order has arrived and I am very pleased with the garments. I had an order earlier this year for a silver grey skirt and jacket, and a cream top. This was to wear at my son's wedding. I am neither young, slim nor a great beauty, but I have to thank you for such a big contribution to my enjoyment of that day. I felt smart and elegant. We had quite a way to travel and I arrived with no creases! I hired a hat which finished the outfit, and felt I confident and relaxed. Thank you. Best wishes to you and your staff. " - Ruth C - Wirral

"Very many thanks for the trousers that I ordered at the South of England Show which arrived this morning and fit perfectly. Many Thanks hope that you had a good show. " - Joyce E

"Trousers arrived in todays post.Thank You very much .They are a perfect fit. " - Judy W. Market Harborough

"Thanks so much for sending the ordered garments promptly, they are a great fit and I love the quality of the material" - Gina F - Italy

"Thank you SO MUCH for the lovely grey skirt received this morning and tried on and fits perfectly! Can't wait to wear it with that super tunic top! " - Elizabeth from Ilkley

"Just to say many thanks for the Brazil jacket which arrived this morning. It is absolutely the right colour and fits perfectly. I have already gone out in it! Thanks again" - Gina from Cambridge

"My jacket has arrived this morning and I have to say how delighted I am with it....in every way" - Ann from Skipton

"I saw your ad in "Woman and Home" and then browsed your website and found simply gorgeous clothes!" - Mrs. C - Biggin Hill

"The service and attention to detail has been the best we have had from an online retailer. I could not recommend Patricia Dawson Clothes enough!" - Mrs J - York